Privacy Policy
Effective Date: February 3, 2025
1. Information We Collect
We collect the following types of information when you use Sokoni Kwetu Digital - Social Manager:
- Personal Identification Information: When you sign up or contact us, we may collect personal details such as your name, email address, phone number, business name, and social media account details.
- Usage Data: We collect information about how you use our platform, such as your interactions with social media accounts, posts, engagement, and other activities related to your social media management.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor website activity and enhance user experience. This helps us provide more personalized services and improve our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our social media management services.
- To communicate with you about your account, service updates, and other relevant information.
- To analyze how users interact with the platform to optimize performance.
- To detect, prevent, and address technical issues or abuse of our services.
- To provide customer support and respond to inquiries.
3. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing of Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with third parties in the following situations:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform or providing services to you.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You may request to access, update, or correct the personal information we hold about you.
- Deletion: You may request the deletion of your personal data, subject to any legal obligations.
- Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
To exercise your rights or for any privacy-related inquiries, please contact us at the details provided below.
6. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on our website and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: +255 759 098 999
- Email: social@skdsoln.com
- Website: https://skdsoln.com/